Customer Service Representative
3 days ago
Job Summary
We are seeking a highly skilled Customer Service/Warehouse Associate to join our team at Mohawk Industries, Inc. This role will be responsible for providing exceptional customer service, processing sales transactions, and performing various warehouse duties.
Key Responsibilities
- Provide customer service to walk-in customers, including answering questions and resolving issues.
- Process sales transactions, including handling cash and credit transactions.
- Perform various warehouse duties, including receiving and unloading inbound material, stocking material, and processing customer returns.
- Operate crane forklift equipment to move and store materials.
- Maintain a safe working environment by following all safety rules and reporting any accidents or unsafe conditions.
Requirements
- High school diploma or equivalent experience.
- 1+ years of customer service experience and warehouse experience.
- Crane forklift experience.
Competencies
- Organization.
- Math.
- Time management.
- Computer skills.
- Detail-oriented.
- Customer service.
- Safety conscious.
Work Environment
The employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to lift up to 15-30 lbs regularly and at certain times, you may be required to lift up to 70 lbs safely.
Benefits
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Equal Opportunity Employer
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
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