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Patient Services Coordinator

2 months ago

Shallotte, North Carolina, United States Riccobene Associates Family Dentistry Full time
Position Available: Patient Services Coordinator at Riccobene Associates Family Dentistry

Riccobene Associates Family Dentistry is on the lookout for a committed full-time Patient Services Coordinator to enhance our dedicated team. This role is ideal for individuals who wish to create a positive impact and foster authentic relationships with patients and team members while promoting dental health.

At Riccobene, we emphasize the following values:

  • S - Sincerity (dedication & excellence in all our endeavors)
  • M - Mastery of skills through practical training
  • I - Integrity (upholding ethical standards consistently)
  • L - Laughter & Love (infusing joy and positivity into our workplace)
  • E - Exceptional compensation, employee benefits & perks

Key Responsibilities:

  • Warmly welcoming and assisting patients
  • Efficiently managing patient check-ins using office management software
  • Collecting co-payments and facilitating patient departures
  • Maintaining accurate financial records daily
  • Handling multiple tasks and priorities effectively
  • Scheduling and confirming patient appointments
  • Reporting any issues to the Office Manager
  • Carrying out other assigned responsibilities

Requirements:

  • Availability to arrive promptly for clinic opening
  • Flexible scheduling options before and after standard hours
  • Successful completion of a credit check
  • High school diploma or equivalent qualification
  • Ability to excel in a dynamic work environment
  • Strong communication and organizational abilities
  • Meticulous attention to detail and accuracy
  • Proficient in computer operations; familiarity with Eaglesoft/Denticon is advantageous
  • Prior experience in a dental front desk role (preferred but not mandatory)

Language and Reasoning Skills:

  • Outstanding telephone manners and clear communication abilities

Offered Benefits:

  • Comprehensive dental, health, vision, and life insurance
  • Paid time off for personal needs