Compliance and Training Expert

5 days ago


Warren, Ohio, United States SERVPRO of East Mahoning County Full time
Company Overview:SERVPRO of East Mahoning County is a dynamic and growing organization dedicated to providing top-notch fire and water damage restoration services. Our team is passionate about making a difference in our community, and we're looking for a talented HR Generalist to help us achieve our goals.

Job Summary:The HR Generalist/Compliance role is responsible for maintaining accurate and compliant employment files and records, managing employee relations issues, and contributing to the development of a comprehensive recruiting program. This position also involves providing day-to-day performance management guidance and support, ensuring onboarding paperwork is completed and filed accurately, and enhancing SERVPRO U Team Dobson LMS training programs.

Responsibilities:
  1. Maintain accurate and compliant employment files and records.
  2. Manage and resolve complex employee relations issues.
  3. Identify HR trends that may impact organizational objectives and operational goals.
  4. Answer employee benefits and basic HR inquiries.
  5. Ensure onboarding paperwork is completed and filed accurately.
  6. Contribute to the development and implementation of a comprehensive recruiting program.
  7. Provide day-to-day performance management guidance and support.
  8. Maintain employee reviews and document HR compliance as needed.
  9. Enhance SERVPRO U Team Dobson LMS training programs.
  10. Interpret laws and policies, advising management and franchise employees.
  11. Administer FMLA leave according to company policy and federal law.
  12. Oversee payroll wage garnishments.

Requirements:
  • Excellent written and verbal communication skills.
  • Prompt, polite, and professional customer service skills.
  • Strong organizational skills and attention to detail.
  • Self-motivation and goal orientation.
  • Ability to multitask and work in a fast-paced office environment.
  • Proficiency in Microsoft Office (Outlook, Word, Excel).
  • Capacity to learn new software, including Xactimate and proprietary tools.
  • Experience in commercial cleaning and restoration or insurance industry preferred.
  • Bachelor's degree in Human Resources, Business Administration, or relevant field.
  • PHR/SPHR certifications a plus.

What We Offer:
  • Competitive compensation package.
  • Superior benefits, including medical, dental, and vision coverage.
  • Paid time off and holidays.
  • Professional development opportunities.
  • And more

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