Insurance Support Specialist

1 week ago


Warren, Ohio, United States State Farm Insurance Full time

At State Farm Insurance, we are seeking a highly skilled and motivated Insurance Support Specialist to join our team. This is a fantastic opportunity for someone who is passionate about providing exceptional customer service and support.

About the Role

The Insurance Support Specialist will be responsible for assisting customers with their insurance needs by providing accurate and timely information, processing policy changes, handling incoming calls and emails, collaborating with team members to resolve customer issues, maintaining customer records, and providing exceptional customer service.

Responsibilities
  • Assist customers with policy inquiries and claims
  • Stay up-to-date with insurance products and industry trends
  • Follow company policies and procedures to ensure compliance and meet performance goals

We offer a competitive salary of $45,000 per year, which may vary based on location. Additionally, you will have access to comprehensive training and development opportunities, as well as a supportive and collaborative work environment.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong attention to detail, and the ability to work effectively in a team environment. You will also need to be proficient in using technology and software applications related to customer service and record-keeping.



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