Medical Services Director
4 days ago
We are a healthcare organization that provides high-quality care to our patients and strives to make quality care more affordable, accessible, and enjoyable.
Our in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns have been delivering exceptional results for many years.
In order to achieve better health outcomes, we aim to deliver exceptional healthcare to more consumers, employers, care team members, and health networks through the application of lean performance improvement methodologies and human-centered design.
This opportunity will lead the Pacific Northwest geography, which includes approximately 19 locations and two Metropolitan Service Areas (MSAs) in Oregon and Washington, including One Medical Seniors in Washington.
The OpportunityWe seek an experienced leader to drive strategic and operational performance across assigned geographic markets and business lines in close collaboration with cross-functional internal leadership teams.
This is a senior leadership role with a direct impact on serving members from pediatrics to geriatrics in an organization committed to fundamentally altering the healthcare landscape.
Key Responsibilities- Establish and execute a market performance plan aligned around our strategic and operational objectives.
- Ensure effective execution of business strategies by aligning people strategies with business needs, recruiting and developing a high-performance leadership team, and building a climate that supports employee commitment and reinforces high performance and customer experience.
- Create and implement strategic operating plans to deliver high-quality care to our patients/members informed by analysis of information regarding customer experience and current processes.
- Manage operations and be responsible for the P&L of the MSA, including all local revenues and expenses.
- Serve as the executive sponsor of each Health Network Partner to ensure the achievement of collective partnership goals.
- 10+ years of experience in a multisite healthcare environment, ideally multi-market, with roles of increasing complexity, achieving high quality, service, and financial performance goals.
- 5+ years leading multiple high-performing teams in roles of increasing scope and complexity.
- Strong process improvement/Lean and metrics orientation, and a successful track record building, developing, leading, motivating, and scaling high-performing operations and leadership teams.
- Proven success in an entrepreneurial environment, with a strong understanding of how to efficiently utilize resources and teams to recognize the corporate vision.
- Outstanding communication skills, with the ability to effectively manage communication with context between internal and external partners.
- Strategic mindset and experience with integrating systems and services to more efficiently maximize service and support the organization's mission and goals.
The estimated annual salary for this position ranges from $166,400/year in our lowest geographic market up to $225,200/year in our highest geographic market.
A total compensation package may include equity, sign-on payments, and other forms of compensation, in addition to a full range of medical, financial, and/or other benefits.
This is a competitive offer that reflects the value we place on attracting and retaining top talent in the industry.
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