Multilingual Banking Specialist

3 days ago


Bay City, Texas, United States Woodforest National Bank Full time

Seeking a talented Multilingual Banking Specialist to join our team at Woodforest National Bank. As a Retail Banker, you will be the face of our organization and play a critical role in providing exceptional customer service.

About Us

We are a nationally recognized award-winning bank that is one of the strongest in the nation. Our Employee Stock Ownership Plan is the largest shareholder, and we focus on building relationships and discovering opportunities to better serve our communities. At Woodforest, we care about giving back to the communities we serve through volunteering with local charities and foodbanks.

Job Overview

This full-time position offers a competitive salary range of $45,000 - $60,000 per year, depending on experience, and comes with a range of benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off. The ideal candidate will have a strong understanding of sales and customer service principles and be fluent in English and Spanish.

Responsibilities
  1. Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  2. Process transactions, open accounts, and perform account maintenance.
  3. Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  4. Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Requirements
  • 1 year of relevant and transferrable sales and/or customer service experience.
  • OR an equivalent amount of directly related college education or volunteer service.
  • Previous instore banking experience is preferred, but not required.
  • Must be positive and engaging.
  • Must be fluent in English and Spanish.

As a Retail Banker, you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.



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