Reception and Account Manager

3 days ago


Greer, South Carolina, United States stayAPT Suites Greer Full time
Role OverviewAt stayAPT Suites Greer, we are seeking a Guest Services Team Member to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. About the PositionThe Guest Services Team Member will be responsible for managing guest accounts, responding to guest inquiries, and communicating with other departments to ensure a seamless and enjoyable experience for our guests. This includes taking incoming calls, online and in-person room bookings requests, and answering questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests.Key Responsibilities:
  • Manage guest accounts and respond to guest inquiries
  • Communicate with housekeeping to ensure guest rooms are clean and ready
  • Take incoming calls and online room bookings requests
  • Maintain a high level of knowledge about hotel amenities, services, and policies

Estimated salary: $12-$13 hourly.



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