Shift Supervisor
2 weeks ago
AutoZone is seeking a highly motivated and organized Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading and managing store operations, ensuring maximum productivity, and delivering exceptional customer service.
Key Responsibilities:- Assist the Store Manager in supervising, training, and developing store personnel
- Assume responsibility for the store operation and commercial department in the Store Manager's absence
- Manage the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised
- Delegate and ensure store merchandising tasks are completed in a timely manner
- Operate cash registers and follow established cash handling duties
- Ensure all company policies and loss prevention procedures are followed
- Utilize ZNET to help customers locate merchandise or find suitable alternatives
- Maintain a safe working environment and ensure AutoZoners are implementing safety practices
- Monitor cash flow, inventory, and security control
- Maintain sales productivity, store appearance, and merchandising standards
- Conduct and review all opening and closing procedures
- Manage emergency situations and conduct proper emergency procedures
- Follow proper accident procedures
- Provide feedback regarding AutoZoner performance to the Store Manager
- Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
- Address customer concerns and resolve them with a goal of turning a complaint into a compliment
- Process returns and effectively manage inventory
- Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
- Motivate AutoZoners to provide exceptional customer service, enhance productivity level, and market products to enhance sales and profits
- High School diploma or equivalent
- ASE Certified preferred
- Demonstrates high level of integrity
- Excellent communication and decision-making skills
- Ability to drive customer service
AutoZone offers a competitive compensation package, including medical, dental, and vision plans, exclusive discounts and perks, 401(k) with company match, and opportunities for career growth.
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