Human Services Program Coordinator

2 days ago


Saint Paul, Minnesota, United States Accord Full time
Job Overview

At Accord, we are seeking a skilled Human Services Program Coordinator to join our team. As a key member of our Family Supports Services team, you will play a vital role in supporting individuals and families with disabilities.

Key Responsibilities:

  • Partner with management to develop and implement outreach strategies to engage families in need of services.
  • Process new participant information, ensuring accurate and thorough documentation.
  • Collaborate with the Senior Director of Family Support Services and Fiscal Operations Specialist to ensure program efficiency and effectiveness.
  • Communicate regularly with internal and external partners, participants, and families to provide updates and information.
  • Provide person-centered support to individuals and families, prioritizing compliance and quality in service delivery.
  • Problem-solve issues and provide solutions to improve processes and experiences.
  • Prepare cost proposals and implementation plans for participants.
  • Coordinate the annual renewal process, including tracking Service Agreements with providers.
  • Understand and comply with 245D licensing regulations.

Requirements:

  • 2+ years of experience in the Mental Health/Disabilities social work field.
  • Knowledge of 245D programs and documentation.
  • Experience working with families who have a family member with a disability.
  • Excellent customer service and de-escalation skills.
  • A Valid Driver's License and Clean Driving Record.
  • Ability to pass a Background Check.

Education:

  • Preferred: Highly proficient in speaking Somali or Hmong.
  • Bachelor's Degree Required for this role.

Benefits:

This position offers a competitive hourly rate and comprehensive benefits package.


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