Elevator Operations Manager
1 month ago
As an Elevator Operations Manager at Schindler Elevator Corporation, you will oversee the offices in Albany and Syracuse, developing and executing annual office business operations plans and budgets to support the territory's financial and non-financial objectives. You will also be responsible for ensuring coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization.
Main Responsibilities:
- Develop and execute annual office business operations plans and budgets for service, repair (and modernization in some cases) in support of the territory's financial and non-financial objectives.
- Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization.
- Develop and execute a strategic, sustainable plan to deliver high quality service and grow loyalty with customers across all relevant product lines.
- Manage, mentor and lead a team to deliver and drive their KPI's using appropriate performance management methods.
- Plan, schedule and assign workload requirements interfacing skill levels of field and administrative personnel to the needs of the operation through PMS job elements, activities and performance reviews.
Requirements:
- MBA or MA in related field
- BA/BS Business / Management / Engineering
- Possess overall knowledge of product and product application; installation and service techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions.
- Five to ten years in various assignments within the Company, in the Elevator industry, or in another service oriented business.
- Experience managing a full P&L for an industrial company.
- Working knowledge of Microsoft Word, PowerPoint and Excel. SAP experience is preferred.
What's in it for you?
- Fully vested 401k match, up to 7% of total compensation.
- Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
- 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
- Tuition Reimbursement - Eligible after 6 months of service.
- Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
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