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Field Service Engineer I

1 month ago

Nicoma Park, Oklahoma, United States Cox Full time
Job Title: Field Service Engineer I

Cox Automotive is seeking a highly skilled Field Service Engineer I to join our team. As a key member of our team, you will be responsible for the installation, maintenance, and repair of high voltage battery packs at our internal and customer sites.

Key Responsibilities:
  • Installation and Commissioning: Assess and repair high voltage battery packs at customer locations, ensuring compliance with safety standards and protocols.
  • Maintenance and Repair: Perform routine maintenance and troubleshoot issues with battery packs to ensure optimal performance and longevity.
  • Customer Support: Provide technical support and training to customers, addressing any questions or concerns related to the battery packs.
  • Documentation: Maintain detailed records of service activities, including installation reports, maintenance logs, and repair documentation.
  • Safety Compliance: Adhere to all safety regulations and guidelines when working with high voltage systems, ensuring a safe working environment for yourself and others.
  • Continuous Improvement: Stay updated with the latest industry trends and advancements in battery technology to continuously improve service quality.
Requirements:
  • Bachelor's degree in a related discipline or equivalent experience.
  • Minimum of 3 years of experience in field service or automotive related work, preferably with high voltage battery systems.
  • Technical skills: Proficiency in diagnosing and repairing electrical and mechanical issues in high voltage battery packs.
  • Certifications: Relevant certifications in high voltage safety and battery technology are a plus.
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical customers.
  • PC Skills: Microsoft office suite, including Excel, Word, OneDrive, and PowerPoint.
  • Travel: Willingness to travel frequently to customer sites, sometimes on short notice.
Benefits:
  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Opportunities for professional development and career advancement.

Cox Automotive is an Equal Employment Opportunity employer. We provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship.