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Strategic Operations Director

2 months ago

Wisconsin Dells, Wisconsin, United States Kalahari Resorts and Conventions Full time
About the Role

Kalahari Resorts & Conventions is seeking a seasoned leader to drive the growth and strategic direction of our brand. As a key member of our executive team, you will be responsible for developing and executing business strategies to expand our market presence, identifying new opportunities, and fostering relationships that contribute to our overall growth and success.

Key Responsibilities
  • Develop and implement comprehensive business development and growth strategies aligned with our company's goals and objectives.
  • Identify emerging market trends, industry disruptions, and competitive landscape changes to capitalize on new opportunities.
  • Collaborate with ownership to define long-term goals and initiatives that drive sustainable growth.
  • Initiate and nurture strategic partnerships, joint ventures, and alliances to expand our company's outreach.
  • Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of business development and sales strategies.
  • Prepare regular reports and presentations for ownership, highlighting progress and areas for improvement.
  • Provide mentorship, direction, and support to our teams at each property.
  • Collaborate cross-functionally with sales, marketing, product development, and operations teams to ensure alignment and seamless execution of strategies.
  • Collaborate with finance and executive teams to develop budgets and financial plans for business development and sales initiatives.
  • Monitor expenditures and ensure effective resource allocation to maximize ROI.
Requirements
  • Excellent English communication and presentation skills with proficiency in presenting regular business reviews and performance updates to senior executives and ownership.
  • Must have an expert-level understanding of financial information and hotel data metrics.
  • Proven track record of success in business development, strategy, and leadership.
  • Strong understanding of market dynamics, industry trends, and competitive forces.
  • Ability to influence and effectively collaborate with multiple stakeholders.
  • A high degree of professionalism with diplomatic and poised communication at all levels and manage confidential information with complete discretion.
  • Extensive knowledge of hospitality industry operations.
Preferred Qualifications
  • Bachelor's degree (master's degree preferred) in Business Administration with an emphasis on hospitality.
  • Heavy multi-unit food and beverage operational background, to include banquets.
  • Minimum 15 years of hospitality experience.
  • Minimum 10 years of management experience.
About Us

We promise to deliver products and services beyond expectations. Our team enjoys a comprehensive and attractive benefits plan that includes promotion from within, mental, financial, physical, work-life, and career wellness initiatives, educational opportunities, a full and varied benefit package available for full-time associates, 401(k) with company match, appreciation days, parties, and retention programs, paid time off and holiday pay, discounts and resort perks.

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. We are an equal opportunity employer.