Restaurant Operations Manager
2 days ago
Job Type: Full-time
Hourly Wage: $28-$30
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Physical setting:
- Fast casual restaurant
Schedule:
- Day shift
- Night shift
- Weekend availability
We are seeking a highly skilled Restaurant Operations Manager to join our team at Roberta's Los Angeles. As a key member of our leadership team, you will be responsible for ensuring that all guests receive warm and welcoming service, and that our team is exceeding expectations at all times.
You will be responsible for achieving company objectives in sales, service, product quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Key Responsibilities:
- Ensure that all guests receive warm and welcoming service
- Understand all company policies, procedures, standards, specifications, guidelines and training programs
- Achieve company objectives in sales, service, product quality, appearance of facility and sanitation and cleanliness
- Continually develop hourly staff in all areas of professional development
- Make employment and termination decisions consistent with General Manager's guidelines for approval or review
- Prepare all required paperwork, including forms and reports in an organized and timely manner
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Cultivate professional and positive communication skills and leadership ability
- Oversee cash handling and accounts payable procedures to ensure compliance with company policies
- Manage labor to cover the needs of business while meeting labor targets
- Serves as a mentor to newer members of the leadership team
We are looking for a highly motivated and experienced Restaurant Operations Manager who possesses excellent leadership skills, strong communication skills, and the ability to multitask in a fast-paced environment.
Requirements include:
- 1+ years of management experience
- Excellent at multitasking
- Strong leadership skills
- Strong innate sense of hospitality
- Ability to maintain a good handle of food and labor costs
- Knowledge of Toast, RESY and third party delivery platforms
- Strong wine, beer and cocktail knowledge
- Professional and productive communication skills - including Google
- Experience working in a high volume restaurant
- Must be flexible to work nights, holidays & weekends according to the needs of the business.
- Food Handlers Certificate
- A positive attitude is the most important qualification
We offer a competitive hourly wage of $28-$30, as well as a comprehensive benefits package including dental insurance, employee discount, health insurance, and paid time off.
Apply today to join our team and take the first step towards a rewarding career in restaurant management
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