Instructional Technologist

1 week ago

Mission Viejo, California, United States InsideHigherEd Full time
Job Summary

We are seeking an experienced Instructional Technologist to join our team at InsideHigherEd. The successful candidate will be responsible for providing instructional design consultation and expertise to faculty, managers, and staff, exploring and initiating innovations in technology for in-person, online, hybrid, and web-enhanced course content, and developing and offering workshops and training to faculty, managers, and staff in instructional technology.

Key Responsibilities
  • Provides instructional design consultation, expertise, and training to faculty, staff, and managers.
  • Assists faculty in producing, developing, and implementing innovative and effective course materials, including multi-media elements, digital learning, and other media as technologies evolve.
  • Collaborates with faculty to ensure instructional integrity of course shell development, utilizing systematic design with clear standards and objectives.
  • Plans, designs, and implements a variety of faculty professional development opportunities on the effective and innovative use of instructional technologies, as well as student-centered resources that support success and retention.
  • Designs, maintains, and updates web-based learning guides, tutorials, and other digital and printed materials that effectively promote student learning and/or faculty professional development.
  • Identifies and maintains effective tools and techniques necessary to expand student access and success in online, hybrid, and web-enhanced modalities.
  • Consults with the appropriate accessibility support personnel to assist individuals on campus to ensure Americans with Disabilities Act (ADA) and Section 508 compliance in software, ensuring universal designs are integrated into all learning applications and course materials, and reviews instructional software and applicable materials for accessibility compliance.
  • May coordinate professional development facilities for faculty and staff.
  • Provides leadership in professional development programs for faculty, students, and staff on instructional software applications and related technology, including workshops, materials, media designs, mentoring, and group activities.
  • Serves as point of contact with relevant external vendors and outside agencies as needed, serving as technical liaison with campus Technology Services department.
  • Participates in operational planning for the online learning program to meet college-wide, program-level, and accreditation goals.
  • Assists with institutional audit requests.
  • Assists with supporting requests via electronic means, including email, phone, and the support ticket system, attempting resolution or routing to appropriate support technician.
  • Attends and participates in a variety of trainings, meetings, workshops, conferences, and other activities/events on-site and off-site, as required, learns new state and federal laws, rules, and regulations pertaining to the area of assignment, participates in the development of new/revised procedures to accommodate changes, attends and participates in diversity, equity, and inclusion trainings and events, maintains compliance with online coursework and other mandatory trainings and certifications as directed by supervisor.
  • Maintains current knowledge of the regulations, policies, and requirements of the assigned area, ensures compliance with School, College, and District policies and procedures, as well as local, state, and federal codes, regulations, and laws related to the assigned area, maintains working knowledge of standard operating procedures within the area of assignment.
  • Fosters a collaborative and inclusive environment that promotes creativity and professionalism, establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives.
  • Maintains departmental area(s) in a safe, clean, and orderly environment, ensures compliance with established safety procedures and regulations, refers unresolved problems to supervisor.
  • Uses District, College, State, and Federal regulations, policies, and procedures to provide accurate information to students, staff, faculty, and others, abides by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations.
  • Participates in updating the departmental website, as well as relevant social media sites, as required.
  • Provides training, mentoring, and functional and technical work direction to assigned lower-level staff, student workers, temporary staff, students, and/or volunteers, as required.
Requirements
  • Equivalent to a bachelor's degree from an accredited college or university with major course work in education technology, instructional design, or a related field.
  • Five years of increasingly responsible experience in the development of instructional content using best practices in universal design.
  • Experience as a distance learning student and/or instructor/facilitator is preferred. Advanced education in a related field may substitute for some experience.
Working Conditions

Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff and others. At least minimal environmental controls are in place to ensure health and comfort.

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

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