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Customer Service Manager

2 months ago

Daytona Beach, Florida, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth day-to-day operations of our self-storage facilities.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Storage Unit Inspections: Conduct daily inspections of storage units to ensure they are clean, secure, and ready for rental.
  • Cash Handling: Manage cash drawers and make bank deposits as needed.
  • Customer Communication: Communicate with customers regarding payment reminders, collections, and other important matters.
  • Physical Requirements: Ability to lift/move items weighing up to 35 pounds, walk in/around facilities, and perform cleaning and maintenance tasks.
Requirements
  • Experience: Previous experience in customer service, sales, or a related field.
  • Transportation: Valid driver's license and reliable vehicle for travel between work locations.
About Us

Public Storage is a leading provider of self-storage solutions, recognized as a Great Place to Work and offering best-in-class career growth opportunities. Join our team and be part of the self-storage industry's #1 team