Customer Service Manager

2 weeks ago


Daytona Beach, Florida, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our self-storage facilities.

Key Responsibilities:

  • Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Conduct daily storage unit inspections to confirm inventory and availability, ensuring that spaces are ready to rent.
  • Audit cash drawers and make bank deposits as part of the daily business.
  • Help keep our customers current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Requirements:

  • Experience in a customer service centered sales environment, including retail, restaurant, fast food or other service-based companies.
  • Valid driver's license and ability to utilize own vehicle to travel between different work locations and/or while conducting other work-related business.

About Us

Public Storage is a leading provider of self-storage solutions, recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.



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