Information Desk Associate
4 weeks ago
Join our team as an Information Desk Associate at Methodist Women's Hospital, where you will play a vital role in providing exceptional patient care and service. As a key member of our front desk team, you will be responsible for greeting patients, employees, and visitors, and ensuring that they receive the information and assistance they need.
Responsibilities- Provide professional and courteous service to patients, employees, and visitors, responding to their inquiries and requests in a timely and efficient manner.
- Direct and assist patients with forms and paperwork, ensuring that they have the necessary information and resources to navigate our hospital.
- Communicate effectively with surgical staff to coordinate patient care and ensure that patients receive the necessary attention and support.
- Provide transportation assistance for patients and family members, escorting them to the Admitting Department for registration.
- Perform general communication duties, including answering phones, responding to emails, and maintaining written communication pieces such as maps and patient handbooks.
- High school diploma or equivalent required; individuals with significant experience in customer service or healthcare may be considered in lieu of education.
- Must be 16 years of age.
- Previous customer service and medical terminology experience preferred.
Nebraska Methodist Health System is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. Our team is dedicated to making a positive impact in the lives of our patients and their families, and we are seeking like-minded individuals to join our team.
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Front Desk Associate
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Front Desk Representative
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Front Desk Agent
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