Information Desk Associate

4 weeks ago


MagstattleBas, Grand Est, United States Methodist Health System Full time
Job Summary

Join our team as an Information Desk Associate at Methodist Women's Hospital, where you will play a vital role in providing exceptional patient care and service. As a key member of our front desk team, you will be responsible for greeting patients, employees, and visitors, and ensuring that they receive the information and assistance they need.

Responsibilities
  • Provide professional and courteous service to patients, employees, and visitors, responding to their inquiries and requests in a timely and efficient manner.
  • Direct and assist patients with forms and paperwork, ensuring that they have the necessary information and resources to navigate our hospital.
  • Communicate effectively with surgical staff to coordinate patient care and ensure that patients receive the necessary attention and support.
  • Provide transportation assistance for patients and family members, escorting them to the Admitting Department for registration.
  • Perform general communication duties, including answering phones, responding to emails, and maintaining written communication pieces such as maps and patient handbooks.
Requirements
  • High school diploma or equivalent required; individuals with significant experience in customer service or healthcare may be considered in lieu of education.
  • Must be 16 years of age.
  • Previous customer service and medical terminology experience preferred.
About Methodist

Nebraska Methodist Health System is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. Our team is dedicated to making a positive impact in the lives of our patients and their families, and we are seeking like-minded individuals to join our team.


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