Information Referral Therapist

24 hours ago


MagstattleBas, Grand Est, United States Catholic Health Initiatives Full time

About the Role

Catholic Health Initiatives is seeking a skilled Information Referral Therapist to join our team. As a key member of our healthcare team, you will provide exceptional customer service to callers, conduct initial interventions, and refer callers to community resources when necessary.

Responsibilities

  • Provide excellent customer service to all callers
  • Conduct initial intervention with callers to determine most appropriate referral
  • Refer and collaborate with other internal and external agencies and significant others having a joint interest in meeting the needs of the client
  • Use problem-solving skills to meet the needs of callers and identify lapses in the service line which create problems for callers
  • Maintain current and accurate accounting of the calls received on a monthly basis as well as any other information requested
  • Work collaboratively with the psychiatric emergency center on emergency situations
  • Schedule for Outpatient Psych Associates and Psychiatrist Immediate Care Clinic
  • Assist Psychiatric Associates clinics with reminder calls as needed

Qualifications

Preferred: 2-4 years of mental health and/or chemical dependency experience. Knowledge of community resources is helpful.

Required: Bachelor's Degree in Mental Health Counseling/Social Work or other related field. Post-bachelors work preferred.

Pay Range

$31.62/hour

We are an equal opportunity/affirmative action employer.



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