Retail Operations Manager

3 weeks ago


Charlotte, North Carolina, United States HomeGoods Full time
Job Summary

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, providing exceptional customer service, and maintaining a clean and organized store environment.

Key Responsibilities
  • Merchandising and Receiving: Execute receiving and merchandising standards to ensure products are properly tagged, hung, secured, and coded.
  • Customer Service: Engage and interact with customers to provide an excellent shopping experience, and maintain a positive and welcoming store environment.
  • Inventory Management: Monitor and control inventory levels, and ensure accurate and efficient processing of merchandise onto the sales floor.
  • Team Leadership: Train and mentor Associates on established merchandising and processing principles, and provide coaching and feedback to ensure team members are meeting performance expectations.
  • Store Maintenance: Maintain a clean and organized store environment, including the backroom area, and ensure compliance with recycling and hazardous waste programs.
  • Communication: Communicate effectively with management and Associates to ensure efficient flow of goods to the sales floor, and provide progress updates and recognition as needed.
Requirements
  • Experience: 1 year retail experience and 6 months of leadership experience.
  • Skills: Superior communication and organizational skills, attention to detail, and ability to multitask and respond to changing situations.
  • Physical Demands: Ability to lift heavy objects with or without reasonable accommodation.
Benefits

HomeGoods offers a competitive compensation package, including a starting pay range of $13.00 to $13.50 per hour, and a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.



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