To Go Team Member

3 weeks ago


Atlanta, Georgia, United States Benihana | Georgia Full time

Job Summary:

We are seeking a highly skilled and enthusiastic To Go Team Member to join our team at Benihana | Georgia. As a key member of our takeout and delivery team, you will be responsible for creating exceptional guest experiences through efficient and accurate order taking, processing, and delivery.

Key Responsibilities:

  • Provide exceptional guest service by greeting guests warmly, answering questions, and suggesting menu items.
  • Process transactions accurately and efficiently using our POS system.
  • Assemble and pack orders according to Benihana's packaging guidelines.
  • Maintain a clean and organized workspace, including the POS, printers, and counters.
  • Ensure all devices, including tablets, are functional and online during operating hours.
  • Respond to guest inquiries and provide accurate information about operating hours, prices, menus, and directions to the restaurant.
  • Communicate effectively with fellow employees to ensure smooth operations.
  • Liaise with Third Party Delivery partners to ensure seamless delivery experiences.
  • Provide backup coverage for the host as needed.
  • Complete all side work requirements prior to, during, and after shifts.
  • Follow proper cash handling and house account reconciliation procedures.

Requirements:

  • Excellent communication and interpersonal skills.
  • Knowledge of Aloha POS or similar systems and tablet operation is a plus.

Education and Experience:

  • High School diploma or equivalent.
  • Previous host/cashier experience in a restaurant or hospitality setting is a plus.


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