Customer Service Representative Position

1 day ago


Chippewa Falls, Wisconsin, United States U-Haul Full time
Company Overview
U-Haul is a leading provider of moving and self-storage solutions. We are seeking a Customer Service Representative to join our team. This role involves providing exceptional customer service, handling equipment rentals, and ensuring a positive experience for our customers.

Salary
The estimated salary for this position is $35,000 - $50,000 per year, depending on location and experience. U-Haul offers competitive compensation and benefits packages to its employees.

Job Description
As a Customer Service Representative, you will be the face of U-Haul's exceptional service. Your responsibilities will include:
  • Assisting customers with equipment rentals and returns
  • Using smartphone-based technology to manage inventory and rentals
  • Moving and hooking up equipment, including trucks and trailers
  • Cleaning and inspecting equipment on the lot
  • Answering customer questions and educating them on products and services

Required Skills and Qualifications
To be successful in this role, you must have:
  • A valid driver's license and good driving record
  • A high school diploma or equivalent

Benefits
U-Haul offers a range of benefits to its employees, including:
  • Career stability and opportunities for advancement
  • Health insurance and prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) savings plan and employee stock ownership plan (ESOP)

Work Environment
This role involves working in a fast-paced environment with moderate risks or discomforts. You may be required to wear protective clothing or gear, such as masks, goggles, gloves, or shields.

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