Customer Service Representative Position
1 day ago
U-Haul is a leading provider of moving and self-storage solutions. We are seeking a Customer Service Representative to join our team. This role involves providing exceptional customer service, handling equipment rentals, and ensuring a positive experience for our customers.
Salary
The estimated salary for this position is $35,000 - $50,000 per year, depending on location and experience. U-Haul offers competitive compensation and benefits packages to its employees.
Job Description
As a Customer Service Representative, you will be the face of U-Haul's exceptional service. Your responsibilities will include:
- Assisting customers with equipment rentals and returns
- Using smartphone-based technology to manage inventory and rentals
- Moving and hooking up equipment, including trucks and trailers
- Cleaning and inspecting equipment on the lot
- Answering customer questions and educating them on products and services
Required Skills and Qualifications
To be successful in this role, you must have:
- A valid driver's license and good driving record
- A high school diploma or equivalent
Benefits
U-Haul offers a range of benefits to its employees, including:
- Career stability and opportunities for advancement
- Health insurance and prescription plans
- Paid holidays, vacation, and sick days
- Life insurance
- MetLaw legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) savings plan and employee stock ownership plan (ESOP)
Work Environment
This role involves working in a fast-paced environment with moderate risks or discomforts. You may be required to wear protective clothing or gear, such as masks, goggles, gloves, or shields.
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