Service and Support Associate

4 days ago


Chippewa Falls, Wisconsin, United States U-Haul Full time
About the Role

At U-Haul, we are committed to providing exceptional customer service and support. As a Customer Service Representative, you will play a critical role in delivering this promise to our customers. This position involves handling customer inquiries, resolving issues, and providing product information in a fast-paced environment.

In this role, you will work closely with colleagues to ensure customer satisfaction, handle transactions, and maintain a clean and organized workspace. If you possess excellent communication skills, a strong work ethic, and a commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person.
  • Provide product information, resolve issues, and offer solutions.
  • Process transactions, including rental agreements, payments, and returns.
  • Participate in ongoing training and development programs to enhance skills and knowledge.

Requirements:
  • High school diploma or equivalent required.
  • Valid driver's license and ability to maintain a good driving record.

Compensation and Benefits:
  • A competitive salary range of $55,000 - $70,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in people's lives.


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