IT Support Associate

2 days ago


Madison, Wisconsin, United States UW Health Full time
Job Overview:
As an End User Device Associate at UW Health, you will play a vital role in supporting Microsoft operating systems, iOS, Android, hardware, and applications. Your exceptional customer service skills and technical expertise will enable you to provide top-notch support to end-users, ensuring seamless operations and minimizing downtime.

Key Responsibilities:
  • Work with IS Project Managers and Operational Stakeholders on projects of varying sizes
  • Coordinate hardware installations and prepare for deployments
  • Support and troubleshoot Microsoft operating systems, iOS, Android, hardware, and applications

Requirements:
  • Associate's Degree In Healthcare, Information Technology, Business, or related field (2 years of relevant experience may be considered in lieu of degree)
  • 1 year relevant experience in a Healthcare setting preferred

What We Offer:
  • An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave, and adoption assistance
  • Tuition benefits eligibility

Estimated Salary: $55,000 - $75,000 per year



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