Personal Lines Insurance Business Manager

2 weeks ago


Crown Point, Indiana, United States World Insurance Associates LLC Full time

Job Summary

This role supports the Account Executive in managing client relationships and driving business growth in the Personal Lines Insurance segment.

Key Responsibilities

  • Manage a high-volume book of Personal Lines Insurance business, ensuring timely and accurate completion of tasks.
  • Build strong relationships with clients to drive loyalty and retention.
  • Handle renewals, service requests, claims, billing, and new policies with attention to detail and excellent communication skills.
  • Stay up-to-date with market trends, underwriting guidelines, and submission procedures to provide expert advice to clients.
  • Review applications, policies, endorsements, and audits for accuracy and completeness.
  • Conduct loss and claim analysis and provide summaries to clients.
  • Coordinate with the department manager to obtain renewal business information and ensure seamless transitions.

Requirements

  • Bachelor's degree or equivalent work experience, preferred.
  • Minimum 3-7 years of Personal Lines Account Management experience required.
  • Property & Casualty License required.
  • Valid driver's license and insurance, required.
  • Strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Experience with Applied/Epic or similar agency management software, preferred.
  • Able to work independently and collaboratively with team members.
  • Self-motivated and driven, with a strong sense of urgency and ability to meet deadlines.
  • Effective written and verbal communication skills, including active listening and problem-solving.
  • Ability to multitask, prioritize, and use discretion when handling sensitive information.
  • Professional demeanor and positive attitude.


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