Strategic Financial Operations Specialist
6 days ago
About the role
The Business Analyst will work closely with the Technology and Operations teams to ensure seamless production testing.
Key responsibilities
- Embed business requirements into the SDLC process following testing protocols.
- Provide production testing for Wires and ACH Proof of Concept application.
- Perform production testing for Payment Tracker.
- Complete QA reviews on alert entries for associates and provide performance standard recommendations.
- Investigate customer complaints and recommend enhancements.
Requirements
- Experience with financial, bank payment, and wiring.
- Problem-solving and incident management.
- Payments experience.
- Risk and escalations management.
- Training others on new processes.
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