Financial Services Operations Specialist

5 days ago


Raleigh, North Carolina, United States Local Government Federal Credit Union Full time

At Local Government Federal Credit Union, we believe in doing well by doing good. Our organization's success is rooted in the well-being and growth of our employees.

We are seeking a skilled Financial Services Operations Specialist to join our team. This individual will serve as an internal point of contact for credit card-related inquiries, performing maintenance and responding to research requests.

The ideal candidate will analyze monthly credit card reporting, collaborate with internal departments to resolve issues, and identify potential fraud indicators. They will develop and maintain credit card policies and procedures, ensuring compliance with regulations and industry standards.

This role requires strong interpersonal communication skills, a service-oriented mindset, and proficiency in Microsoft Office and PC software. The successful candidate will also possess analytical and problem-solving skills, with the ability to work effectively in a consumer business office environment.

We offer a competitive salary, estimated at $65,000 - $85,000 per year, depending on experience and qualifications. If you are a motivated and detail-oriented professional looking to grow your career in financial services, please consider this opportunity.

Key responsibilities:



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