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Strategic Operations Partner

2 months ago

Zionsville, Indiana, United States Group1001 Full time
About Group 1001

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture.

Our Culture

Our culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Diversity and Inclusion

We are strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding, and appreciation of individual and group differences.

Role Objective

The Chief of Staff to the COO is a key strategic partner pivotal in navigating the complexities of Group 1001's operations organization. This individual, who will be a member of the Operations Leadership team, will be a strategic and trusted advisor responsible for providing critical support to the COO and the overall organization.

Key Responsibilities
  • Strategic Planning/Project Management
    • Drive key annual projects such as annual strategic plan refresh, budgeting process, updated goals, and performance management KPIs.
    • Review and analyze budgets, monitor them closely with the finance team, develop trends, and forecasts. Scrutinize them and find opportunities for savings.
    • Assist the COO in overseeing, developing, and implementing key projects and initiatives, ensuring they align with the company's strategic objectives.
  • Performance Monitoring
    • Track and report on all operational and other key metrics working throughout the organization to gather and monitor.
    • Maintain executive-level operations-related dashboards and KPIs for senior management and key stakeholders.
  • Executive Support
    • Support the COO with the development of any presentations, memos, and templates to support the governance of the operations organization.
    • Partner with operations project coordinators on town halls, scope/engagement surveys, operations team meetings/offsites, and team-building events.
    • Attend meetings and represent the COO in the organization, as needed.
  • Competitive Intelligence
    • Conduct research, complete competitive analysis, and provide insights so that the operations organization maintains a pulse on the industry, state-of-the-art technologies, and emerging trends.
    • Monitor industry-wide groups and trade associations to identify opportunities to evangelize Group 1001's message and promote its presence within the industry. Submit operations team achievements to industry groups for recognition.
    • Scout market and partner with the G1001 Innovations team to research new vendors and partners to help Group 1001 be more productive and efficient.
Qualifications

Education and Experience

  • BA/BS degree; project management certification is a plus.
  • Minimum 8 years of experience in roles within consulting, operations, or strategic planning at a life and annuity insurance company or similar financial services firm.

Skills

  • Proficiency in change management, strategic communications, and building collaborative relationships across all organizational levels.
  • Adept at both verbal and written communications.
  • Strong problem-solving and critical thinking skills and ability to think creatively and strategically.
  • Demonstrated expertise in financial management, including budgeting, resource allocation, and long-term planning.
  • Proven ability to manage multiple projects simultaneously and work under tight deadlines.
  • Possess an ownership mindset with an attitude that there are no tasks or problems beneath you.
  • Ability to drive critical goals under ambiguity and constraints demonstrating initiative.
  • Experience with setting strategic direction. You'll understand the company's mission, influence strategic objectives, and execute toward measurable goals.
  • High level of integrity and dependability with a strong sense of urgency and results-orientation.
  • Willingness to travel occasionally for business needs, reflecting a commitment to team and project engagement.
Benefits Highlights

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company's Employee Assistance Program and other wellness initiatives. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.