Customer Service Ambassador

2 days ago


Pismo Beach, California, United States Martin Resorts Full time

Job Summary

We are seeking a highly motivated Customer Service Ambassador to join our front office team at Martin Resorts. As a key member of our team, you will provide exceptional customer service and support to our guests.

Key Responsibilities

  • Ensure a seamless guest experience by coordinating with guests prior to arrival and throughout their stay.
  • Provide accurate and timely information about resort amenities, services, and local attractions.
  • Develop a comprehensive knowledge of rates, features, and amenities to assist guests with their needs.
  • Collaborate with colleagues to ensure effective communication and problem-solving.
  • Monitor and maintain the security and privacy of guest rooms and administrative keys.
  • Participate in regular meetings and training sessions to improve skills and knowledge.

Requirements

  • At least 1 year of hospitality experience.

Salary and Benefits

Pay starts at $17.00 per hour, with part-time availability. We offer a competitive salary and benefits package, including opportunities for growth and development.



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