Imaging Support Specialist

2 weeks ago


Raleigh, North Carolina, United States WakeMed Full time
Job Summary

About WakeMed:

WakeMed Health & Hospitals is a leading healthcare provider in Wake County, dedicated to delivering exceptional patient care and improving community health. Our mission is to provide compassionate and innovative care, guided by a commitment to excellence and patient-centered values.

**Job Responsibilities:**

The Imaging Support Specialist will play a vital role in the day-to-day operations of our imaging department, working closely with radiologists and clinical staff to ensure seamless image acquisition, storage, and retrieval. Key responsibilities include:

  • Assisting radiologists and clinical staff with image management and workflow optimization
  • Maintaining knowledge of software applications, downtime procedures, and imaging routing protocols
  • Facilitating communication with providers, clinical staff, and other stakeholders
  • Monitoring PACS and EPIC PowerShare worklists, and providing support as needed
  • Collaborating with other imaging departments to ensure efficient patient flow and image management

**Requirements:**

To be successful in this role, you will need:

  • Excellent customer service skills and a strong ability to communicate effectively
  • Experience in a clinical or radiology setting, preferably with direct position experience
  • A high school diploma or equivalent, with an associate's degree in a related field preferred
  • Strong organizational and time management skills, with the ability to work in a fast-paced environment

**Work Schedule:**

This role requires flexibility, with a varied schedule that may include days, evenings, and weekends. We offer a range of shifts to accommodate different needs and preferences.



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