Restaurant Operations Manager

2 months ago

Sun Prairie, Wisconsin, United States T Mart Full time
Job Title: Multi Unit Manager

We are seeking a highly skilled and experienced Multi Unit Manager to join our team at T Mart. As a Multi Unit Manager, you will be responsible for leading the overall operations of multiple Dunkin' locations, including recruiting, hiring, onboarding, training, management development, managing budgets, and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.

Key Responsibilities:
  • Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
  • Ensure appropriate training tools are utilized
  • Create and maintain a people-first culture in the restaurant
  • Monitor, follow up, and report training progress
  • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes, and systems are executed
  • Lead team meetings to communicate relevant operations information, e.g., seasonal products
  • Identify and support systems to control costs and maintain budgets
  • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
  • Support sales goals by developing action plans for seasonal forecasting
  • Ensure tools and systems are in place to roll out new products, systems, and processes
Requirements:
  • Associate's degree in a related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills
  • Understands and exceeds guest expectations, needs, and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others
  • Sets, prioritizes, and maintains focus on important activities
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Proven success in QSR management and Multi Unit experience is required. Drive-thru experience and service experience are essential.

Please note that many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms 'Company,' 'Dunkin,' 'we,' 'our,' or 'us' refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

  • Restaurant Operations Manager

    3 weeks ago

    Sun Prairie, Wisconsin, United States MOD Super Fast Pizza, LLC Full time

    MOD Restaurants is seeking a skilled Restaurant Operations Manager to join our team. As a key member of our leadership team, you will be responsible for directing the Squad Crew to deliver exceptional customer experiences and drive sales growth.Key responsibilities include:Coaching and developing front-line employees to achieve high levels of customer...

  • Restaurant Operations Manager

    4 weeks ago

    Sun Prairie, Wisconsin, United States Border Foods Full time

    General Manager Job DescriptionJob Summary: We are seeking a highly motivated and experienced General Manager to lead our restaurant team at Border Foods. As a General Manager, you will be responsible for the overall success of the restaurant, including sales growth, customer satisfaction, and employee development.Key Responsibilities:Lead and manage a team...

  • Restaurant Operations Manager

    4 weeks ago

    Sun Prairie, Wisconsin, United States Sonic Drive In Full time

    About the RoleWe're seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Sonic Drive-In. As a key member of our leadership team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesAssist in running the restaurant with confidence and...

  • Restaurant Operations Manager

    2 weeks ago

    Sun Prairie, Wisconsin, United States Monk's Bar and Grill Full time

    Job Summary:Monk's Bar and Grill is seeking a highly skilled and experienced Restaurant Operations Manager to oversee the day-to-day operations of our establishment. As a key member of our management team, you will be responsible for ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Develop and implement strategies...

  • Restaurant Operations Manager

    4 weeks ago

    Sun Prairie, Wisconsin, United States Milio's Sandwiches Full time

    Job Title: Assistant Restaurant General ManagerMilio's Sandwiches is a regional chain of gourmet sub and sandwich shops with a strong presence in the tri-state area. We're committed to providing an exceptional customer experience and a positive work environment for our employees.Job Summary:The Assistant Restaurant General Manager plays a crucial role in...

  • Little Caesars Restaurant Operations Manager

    2 months ago

    Sun Prairie, Wisconsin, United States Niemann Foods Full time

    Job SummaryThe Little Caesars Assistant Manager will play a key role in driving restaurant success by assisting the General Manager in achieving customer satisfaction, overseeing restaurant operations, and ensuring maximum sales and profitability through effective management of merchandise, inventory, expenses, human resources, and operating costs.Key...

  • Restaurant Operations Manager

    3 weeks ago

    Sun Prairie, Wisconsin, United States Noodles & Company Full time

    Noodles & Company Shift Manager RoleAt Noodles & Company, we're looking for a Shift Manager to join our team. As a Shift Manager, you'll be responsible for motivating, coaching, and working alongside our team members to deliver an uncommon experience to our guests. Our mission is to always nourish and inspire every team member, guest, and community we...

  • Little Caesars Restaurant Manager

    1 month ago

    Sun Prairie, Wisconsin, United States Niemann Foods Full time

    Job SummaryThe Little Caesars Assistant Manager will play a pivotal role in driving restaurant success by assisting the General Manager in establishing and maintaining Little Caesars' customer satisfaction goals. This individual will oversee and be accountable for the operation of a restaurant, ensuring maximum sales and profitability through effective...

  • Restaurant Operations Manager

    3 weeks ago

    Pleasant Prairie, Wisconsin, United States Gecko Hospitality Full time

    Restaurant Manager OpportunityElevate your career as a Restaurant Manager with Gecko Hospitality!We're seeking a dynamic leader to join our team and drive excellence in the fast-paced world of fast casual dining. As a Restaurant Manager, you'll set high service standards, mentor and guide staff, and manage all aspects of restaurant operations.Key...

  • Restaurant Operations Manager

    3 weeks ago

    Pleasant Prairie, Wisconsin, United States Lincoln Hospitality Group Full time

    Restaurant Operations ManagerMilwaukee Burger Company is seeking a skilled Restaurant Operations Manager to lead department-level restaurant operations. The ideal candidate will model and demonstrate leadership grounded in the company's values, driving consistent delivery of balanced results through established systems, methods, and procedures.The successful...

  • Restaurant Operations Manager

    3 weeks ago

    Pleasant Prairie, Wisconsin, United States Lincoln Hospitality Group Full time

    Restaurant Operations ManagerMilwaukee Burger Company is seeking a skilled Restaurant Operations Manager to lead our team. Key Responsibilities: Develop and implement effective restaurant operations strategies Lead and motivate a high-performing team Ensure exceptional customer service and guest experienceRequirements: 2+ years of restaurant management...

  • Restaurant Operations Manager

    4 weeks ago

    Pleasant Prairie, Wisconsin, United States Gecko Hospitality Full time

    Restaurant Manager OpportunityElevate Your Career in the Fast-Paced World of Fast Casual DiningWe're seeking a dynamic leader to join our team as a Restaurant Manager. As a key member of our team, you'll drive excellence in every aspect of restaurant operations, from setting high service standards to mentoring and guiding staff. If you're a proven leader...

  • Restaurant Operations Manager

    2 weeks ago

    Pleasant Prairie, Wisconsin, United States Lincoln Hospitality Group Full time

    Milwaukee Burger Company is seeking a highly skilled Department Manager to lead restaurant operations. This role is responsible for modeling and demonstrating leadership grounded in the company's values. The successful candidate will consistently deliver balanced results through our systems, methods, and procedures, driving sustained growth in sales and...

  • Restaurant Operations Manager

    4 weeks ago

    Pleasant Prairie, Wisconsin, United States Lincoln Hospitality Group Full time

    Assistant Manager Job DescriptionMilwaukee Burger Company is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading department-level restaurant operations and modeling leadership that aligns with our company values.Key Responsibilities:Lead department-level...

  • Restaurant Operations Manager

    2 weeks ago

    Pleasant Prairie, Wisconsin, United States MOD Super Fast Pizza, LLC Full time

    Job SummaryThe Restaurant Supervisor Lead is a key member of the store leadership team, responsible for leading, coaching, and developing the skills of Shift Supervisors and Squad Crew. This role requires a strong focus on customer experience, team development, and operational excellence.Key ResponsibilitiesSet and sustain a positive tone on the shift,...

  • Operations Manager

    3 weeks ago

    Sun Prairie, Wisconsin, United States Triple Shift Entertainment LLC Full time

    Job Title: Operations ManagerJob Summary:We are seeking an experienced Operations Manager to join our team at Triple Shift Entertainment LLC. As an Operations Manager, you will be responsible for directing facets of a venue operation with direction from the General Manager and Operations Manager(s).Key Responsibilities:Assist the General Manager and...

  • Restaurant Shift Manager

    3 weeks ago

    Pleasant Prairie, Wisconsin, United States MOD PIZZA Full time

    MOD Pizza Team Lead Job DescriptionAs a MOD Pizza Team Lead, you will be responsible for directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You will set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.You...

  • Location Operations Manager

    2 weeks ago

    Sun Prairie, Wisconsin, United States Hub Group Full time

    The Location Operations Manager will be responsible for assisting the Location Manager to oversee the day-to-day operations at their location(s). This role requires a strong understanding of all aspects of the location(s), building positive relationships with clients, and increasing efficiencies and business within their delivery operations. Key priorities...

  • Location Operations Manager

    4 weeks ago

    Sun Prairie, Wisconsin, United States Hub Group Full time

    Job Title: Location SupervisorThe Location Supervisor will play a crucial role in assisting the Location Manager to oversee the day-to-day operations at their assigned location(s). This position requires a strong understanding of all aspects of the location, including building positive relationships with clients, increasing efficiencies, and driving business...

  • Restaurant Shift Manager

    3 weeks ago

    Pleasant Prairie, Wisconsin, United States MOD Pizza Full time

    Job SummaryAs a Restaurant Shift Manager at MOD Pizza, you will be responsible for leading a team of crew members to deliver exceptional customer service and high-quality pizzas. You will be the face of our restaurant, ensuring that every guest has a positive experience. Your leadership skills will be put to the test as you motivate and train your team to...