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Housekeeper

1 month ago

Richmond Hill, Georgia, United States Springhill Suites Full time
Job Overview

As a key member of our housekeeping team at Springhill Suites - Richmond Hill, you will play a vital role in ensuring our guests have a clean, comfortable, and enjoyable stay. Your primary responsibilities will include cleaning and maintaining guest rooms to the highest standards of cleanliness and hygiene.

Key Responsibilities
  • Guest Room Cleaning:
    • Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
    • Replace used linens with fresh ones, ensuring beds are made to hotel standards.
    • Restock room amenities and supplies as needed.
  • Inventory Management:
    • Monitor and manage inventory of cleaning supplies and room amenities.
    • Report any shortages or needed repairs to the Executive Housekeeper.
  • Guest Service:
    • Provide excellent customer service by responding promptly and courteously to guest requests or concerns.
    • Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
  • Safety and Compliance:
    • Follow all safety procedures and protocols, including the proper handling of cleaning chemicals.
    • Adhere to hotel policies and procedures to maintain a safe and clean work environment.
  • Team Collaboration:
    • Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction.
    • Participate in team meetings and training sessions as required.
Qualifications
  • High school diploma or equivalent preferred.
  • Previous housekeeping or cleaning experience is a plus but not required.
  • Ability to work efficiently both independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Good communication skills and a positive attitude.
  • Physical stamina and the ability to lift and move heavy objects as needed.
  • Flexibility to work various shifts, including weekends and holidays.

We are looking for a dedicated, detail-oriented individual who takes pride in their work and contributes positively to our team environment. If you are a team player with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.