Customer Service Coordinator

4 days ago


Bethesda, Maryland, United States OVME Full time

**Job Title:** Customer Service Coordinator

**About the Role:** We are looking for a highly organized and detail-oriented Customer Service Coordinator to join our OVME team. This is an excellent opportunity for a motivated individual to take on a key role in delivering exceptional client service and contributing to the overall success of our studio.

**Responsibilities:**

  • Welcome and greet clients in a warm and friendly manner, ensuring a positive and professional first impression.
  • Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently.
  • Manage and coordinate the appointment booking system, ensuring accurate scheduling and optimizing the use of Studio resources.
  • Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records.

**Requirements:**

  • Bachelor's degree or comparable industry experience.
  • Medical CRM/Zenoti experience is a plus.
  • Exceptional written and verbal communication skills.
  • Ability to thrive in a fast-paced environment.

**Compensation:** The estimated salary for this role is $60,000 - $70,000 per year, depending on experience.


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