Telecommunications Engineer

3 weeks ago


Rochester, Minnesota, United States Lumen Technologies Full time
Job Overview: Lumen Technologies is seeking a highly skilled Telecommunications Engineer to join our team. As a key member of our installation and maintenance crew, you will be responsible for ensuring the efficient and high-quality installation of telecommunications services across various locations. This role requires strong technical knowledge, excellent communication skills, and the ability to work independently in a fast-paced environment.

About the Role: We are looking for a motivated and experienced individual with at least 6 months of experience in installing, maintaining/repairing, and testing residential/small business telecommunication service. Your expertise should include connecting telecom color-coded wires and cables to terminals, attaching or detaching hardware to wires, cables, buildings, and poles. A valid State driver's license with a current satisfactory driving record is also required.

Key Responsibilities:
  • Analyzes and troubleshoots basic technical problems or issues.
  • Reviews and discusses service order requirements and equipment requests with customers.
  • Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits, and DSL).
  • Makes splicing rearrangements on existing facilities in buried, underground, aerial, and building work locations.
  • Performs continuity and/or conformance testing.
  • Reads and interprets customer service orders, repair tickets, technical drawings, maps, blueprints, diagrams, etc.

Requirements: To succeed in this role, you will need:
  • At least 6 months of experience within the last 5 years installing, maintaining/repairing, and testing residential/small business telecommunication service.
  • Knowledge of basic electricity, as it relates to telecommunications, including voltage, current, resistance, power, grounding, insulation, Ohm's Law, AC/DC, conductors, insulators, switches, capacitors, inductors, transformers, and common electrical components and measurement instruments.
  • Working knowledge of test equipment, such as Tech Tad, Sidekick, volt-ohm meters, and transmission measuring sets.
  • Ability to complete designated work within a specified timeframe, adjusting schedules to meet changing priorities or demands.
  • Able to provide efficient, quality service to internal and external customers both face-to-face and over-the-phone.


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