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Technology Support Specialist
2 months ago
Position Overview: The Technology Support Specialist role at Vi Living focuses on delivering comprehensive technical assistance and training to both residents and staff regarding various technological tools, including computer hardware and software applications.
Key Responsibilities:
- Facilitate and manage technology support resources for residents.
- Address and resolve technology support inquiries from staff members.
- Provide support for diverse technologies utilized in community areas.
Qualifications: The ideal candidate will possess:
- Strong technical expertise and exceptional problem-solving abilities.
- Outstanding customer service skills.
- The capability to design and deliver both in-person and virtual training sessions.
A minimum of one year of experience in user support and training is essential, along with a robust understanding of computer hardware, software, and peripherals. A degree in Computer Science, Information Technology, or a related discipline is preferred.
