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Customer Experience Associate

2 months ago

Upland, California, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of associates, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Experience: Create a positive and engaging customer experience by providing prompt, courteous, and personalized service.
  • Team Leadership: Lead and motivate a team of associates to achieve sales goals, promote loyalty programs, and maintain a high level of customer satisfaction.
  • Store Operations: Ensure the store is maintained in a clean, organized, and safe manner, including receiving and processing merchandise, managing inventory, and maintaining visual merchandising standards.
  • Training and Development: Provide training and coaching to associates on customer service, sales techniques, and store operations procedures.
  • Communication: Communicate effectively with management, associates, and customers to ensure a smooth and efficient store operation.
Requirements
  • Availability: Available to work a flexible schedule, including nights and weekends.
  • Experience: 1 year retail experience and 6 months of leadership experience.
  • Skills: Strong communication and organizational skills, attention to detail, and ability to multitask.
Benefits

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.