Mobile Associate

2 weeks ago

Upland, California, United States T-Mobile Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:
  • Build proficiency in serving and selling to customers, providing a world-class customer experience, and building loyalty.
  • Become skilled with digital tools in interactions and onboarding, actively demonstrating how our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning-fast LTE network.
  • Establish relationships with and partner with T-Mobile employees across channels, including business and customer service, to collectively own the customer experience and resolve issues.
Requirements:
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)
Benefits:

As a Mobile Associate, you will be eligible for a competitive base salary, incentives, and a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. You will also have access to mobile service & home internet discounts, pet insurance, and commuter and transit programs.

Why Join T-Mobile?

T-Mobile is an Equal Opportunity Employer, committed to diversity and inclusion. We believe that talent comes in all forms and are dedicated to creating a workplace where everyone feels valued and empowered to grow. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.

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