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Maintenance Technician
1 month ago
This role is part of the Customer Experience Team (CET) at Prologis, a global leader in logistics real estate. As a Maintenance Technician, you will be responsible for providing best-in-class service to customers in over 18 million square feet of industrial buildings in the Phoenix market.
Key Responsibilities:- Coordinate repairs, perform property inspections, and recommend solutions to customers, vendors, and Real Estate and Customer Experience (RECX) Managers.
- Develop and maintain positive relationships with vendors and customers through coordinating repairs, attending walkthroughs, move-ins, move-outs, and required annual inspections.
- Troubleshoot, evaluate, and recommend maintenance operations.
- Proactively perform property inspections to identify inconsistencies regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, landscaping, and general appearance, and work with RECX Managers to implement corrective measures as necessary.
- Assist in inspecting, monitoring, and documenting all work being performed by vendors.
- Report safety issues immediately and recommend solutions to customers, vendors, and Real Estate and Customer Experience Manager.
- Ensure safe and proper storage of all Prologis issued supplies, chemicals, tools, and equipment. Ensure tools and equipment are in optimum condition.
- In partnership with the Customer Experience Team (CET), help identify additional opportunities to serve the customer by understanding Prologis' value-added products and services (Prologis Essentials, etc.).
- 3+ years in a skilled maintenance work.
- Willingness to work in a team setting and willing to respond immediately to emergency situations and concerns.
- Experience using work order, fire and life safety, alarm, and other facility management software and building control systems.
- Basic proficiency in the use of software systems and ability to use applications on desktop and mobile devices.
- Knowledge and experience in more than one of the following: carpentry, plumbing, electrical, painting, landscaping, and heating/cooling (HVAC) systems.
- Ability to work outdoors the majority of the day.
- Attend and complete all required training including OSHA trainings.
- This is a field position that requires walking and driving properties, twisting, bending, lifting up to 20 lbs., and climbing fixed ladders to access roofs and extension ladders during the course of completing work assignments.
- Excellent customer service and interpersonal skills. Proven ability to communicate effectively with customers, peers, management, contractors, and vendors.
- Requires a valid Arizona driver's license, good driving record, ability to travel to multiple properties, and adherence to company policies with vehicle usage.
- Requires a High School Diploma or General Education Degree (GED).
- Experience in maintenance work in Commercial Real Estate preferred.
Hiring Hourly Range of $38.00. Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
At Prologis, we value people who are decisive, courageous, and adaptable. We are a company that operates with autonomy and accountability, and individuals take the initiative here.