Pier Guest Services Associate

2 weeks ago


North Miami Beach, Florida, United States Crescent Hotels & Resorts Full time

Position Overview: Pier Guest Services Associate

Company: Crescent Hotels & Resorts

As a Pier Guest Services Associate, you will play a crucial role in enhancing the visitor experience at our renowned Newport Beachside Hotel & Resort. Your primary responsibilities will include welcoming guests, managing payments for Pier access, and sharing engaging historical insights about the Pier and the hotel.

Key Responsibilities:

  • Warmly greet and welcome guests to the Pier.
  • Deliver exceptional customer service to ensure a memorable experience.
  • Provide informative historical context and interesting facts about the Pier.
  • Assist guests with inquiries regarding local attractions and offer recommendations.
  • Process payments for Pier visits efficiently.
  • Accurately handle cash and credit transactions.
  • Maintain cleanliness and organization of the Pier area.

Qualifications:

  • A genuine passion for delivering outstanding guest service.
  • Excellent verbal communication skills.
  • Familiarity with the local area and its attractions.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods in various weather conditions.

Equal Opportunity Statement:

Crescent Hotels & Resorts is an Equal Opportunity Employer, committed to a diverse and inclusive workplace. We do not discriminate against any employee or applicant based on their inquiries regarding compensation or any other protected characteristics.

Application Process:

To express your interest in the Pier Guest Services Associate position, please proceed through the designated application process.



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