Seafood Order Coordinator
7 days ago
We are seeking a highly skilled and detail-oriented Seafood Order Writer to join our team at Whole Foods Market. As a key member of our seafood department, you will be responsible for ensuring the accurate and timely ordering of seafood products, maintaining inventory levels, and providing exceptional customer service.
Key Responsibilities- Replenish seafood products through proper buying procedures, ensuring accurate and timely ordering to meet customer demand.
- Monitor and act upon open PO reports for both purchases and credits, maintaining accurate records and resolving any discrepancies in a timely manner.
- Control spoilage and shrink, achieving turn goals and participating in inventory management to optimize product availability and minimize waste.
- Complete spoilage, sampling, temperature, and sweep worksheets as required, ensuring accurate and timely reporting of product quality and inventory levels.
- Oversee customer special order procedures, ensuring timely and accurate fulfillment of customer requests.
- Analyze and control product transfers, waste, and spoilage, identifying areas for improvement and implementing strategies to minimize losses.
- Support leadership in conducting inventories, ensuring accurate and timely reporting of product levels and inventory turnover.
- Maintain financial profitability by meeting and exceeding purchasing and sales targets, ensuring accurate and timely reporting of sales and inventory data.
- Separate, scan, and dispose of spoilage and shrink, maintaining a clean and organized workspace.
- Arrive to work station on time, appropriately groomed, dressed, and ready to work, working all scheduled shifts and attending required trainings and meetings.
- Provide excellent customer service, addressing customer needs in a timely and effective manner, and modeling suggestive selling techniques.
- Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product, ensuring accurate and timely reporting of sales and inventory data.
- Follow and comply with established procedures, including weights and measures, health and sanitation, and safe work practices, maintaining a clean and sanitary working and shopping environment.
- Perform opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing, and immediately reporting safety hazards and violations.
- Comprehensive knowledge of seafood products, including species, sourcing, and handling procedures.
- Working knowledge and application of all seafood merchandising expectations, including display and presentation standards.
- Ability to educate team members on product knowledge and convey enthusiasm for seafood products.
- Strong basic math skills, including ability to accurately calculate inventory levels and sales data.
- Knowledge and ability to use computer programs, including Microsoft Word, Excel, Outlook, and ordering systems.
- Strong to excellent communication skills and willingness to work as part of a team, delivering information in a clear and respectful manner to fellow team members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and team members.
- Ability to follow directions and procedures, effective time management and organization skills, and a strong work ethic.
- Passion for natural foods and the mission of Whole Foods Market, understanding of and compliance with WFM quality goals.
- 12+ months retail experience, preferably in a seafood or grocery environment.
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching.
- Exposure to FDA-approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to handle knives and other cutting equipment.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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