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Accounts Receivable

1 month ago

Hagerstown, Maryland, United States Brooke Grove Retirement Village Full time
Job Description

At Brooke Grove Retirement Village, we are seeking a skilled Accounts Receivable & Billing Specialist to join our team. This role is responsible for preparing and processing billings, reviewing and reconciling accounts, and analyzing billing records to ensure accuracy and compliance with state regulations.

Key Responsibilities:

  • Prepare and process billings for Medicare, Medicaid, commercial insurance, and self-pay patients in a timely manner.
  • Review and reconcile patient statements, census changes, and accounts to ensure accuracy and process refunds when necessary.
  • Analyze billing records to ensure completeness and accuracy, obtaining additional information and clarification as needed.
  • Proactively manage and follow up on patient receivables, including collection of all past-due accounts.
  • Verify insurance eligibility and benefits promptly and accurately to facilitate billing.
  • Research and resolve untimely or denied payments, identifying root causes and ensuring corrective action is taken.
  • Accurately complete and submit quarterly Medicaid credit balance reports, ensuring compliance with state regulations.
  • Support patients in completing Maryland Medicaid applications and assist with Medicaid redetermination processes.
  • Provide clear, empathetic communication to patients, families, and payors regarding billing issues, ensuring a positive customer experience.

Requirements:

  • Associate's degree or equivalent experience in healthcare accounting.
  • Strong customer service, communication, and organizational skills.
  • Ability to work independently with minimal supervision while being detail-oriented.
  • Proficiency in Microsoft Excel and Word.
  • Preferred experience with healthcare billing systems, specifically PointClickCare.
  • Experience with Medical Billing and Collections, required.

Brooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin.