Customer Service Representative

4 weeks ago


Pompano Beach, Florida, United States Chip City Full time
Job Overview

We are seeking a skilled Counter Staff to join our retail bakery team at Chip City.

This role involves providing a warm and welcoming experience to all customers, while maintaining a high level of cleanliness in the bakery.

Key responsibilities include:

  • Providing exceptional customer service and responding to customer feedback in a timely and courteous manner
  • Baking signature cookies and creating specialty drinks to high standards
  • Maintaining a clean and organized workspace, including the bakery, stockroom, and office
  • Providing scheduling flexibility according to business needs

Requirements:

  • Strong interpersonal skills and ability to build relationships
  • Strong communication skills, open to feedback, and takes action
  • Ability to learn and utilize technology
  • Ability to navigate a bakery, stockroom, office, and lift up to 30 lbs., with or without reasonable accommodation
  • 18 years of age or older
  • Interest in being a baker or barista a plus

Benefits:

  • Opportunity for career growth and professional development
  • A free Chip City cookie and signature beverage each shift
  • 50% Off all cookies, beverages, and merchandise


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