Operations Supervisor
2 months ago
This role plays a crucial part in the success of Jimmy John's by supporting the General Manager in managing store operations during designated shifts.
The incumbent will assist in overseeing a team of store personnel to foster and uphold a remarkably fast and impeccably clean environment.
This position necessitates the capability to assign team members and delegate responsibilities to ensure the completion of daily systems and procedures with utmost integrity.
Key Responsibilities:- Assist the General Manager in recruiting, training, and developing team members.
- Continuously assess key business metrics and identify opportunities for positive enhancements.
- Ensure a safe food handling environment.
- Communicate clearly and accurately to facilitate effective operations.
- Guide employees in completing tasks and moving to various workstations.
- Implement store systems and procedures during shifts.
- Adhere to all operational protocols, including cash handling procedures.
- Maintain a composed demeanor during peak periods and set a productive pace for the team.
- Provide exceptional customer service by prioritizing customer needs.
- Exhibit regular and consistent attendance and punctuality.
- Assist in the training of new employees.
This Jimmy John's location is independently owned and operated under a franchise agreement with LPH Ventures, the franchisor of the Jimmy John's system.
Qualifications:
- Ability to lead and direct the work of others.
- Capacity to work collaboratively within a team.
- Familiarity with the retail environment.
- Strong customer service capabilities.
- Aptitude for thriving in a fast-paced setting.
- Ability to cultivate and maintain effective working relationships.
- Excellent interpersonal skills.
- Must be at least 18 years of age.
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