Customer Experience Manager
1 month ago
We are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, leading omnichannel processes, and maintaining store recovery standards.
Key Responsibilities- Lead the customer experience team to achieve results and provide excellent customer service
- Manage and execute shrink and safety programs to ensure store recovery standards are met
- Assist with cash reconciliation and bank deposits, as well as inventory processes, including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
- Train, observe, and coach the customer experience team to achieve results and support Talent Development
- Serve as Manager on Duty (MOD) and interact with others in an accepting and respectful manner
- Participate in truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Cross-train in Custom Framing selling and production, and lead the delivery of high-quality custom framing solutions to customers
- Retail management experience preferred
- Ability to remain standing for long periods of time, move throughout the store, and lift heavy boxes and access high shelves by ladder or similar equipment
- Public retail store setting with climate-controlled areas and some outdoor work
Michaels is an Equal Opportunity Employer and offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
-
Customer Experience Manager
4 weeks ago
Norridge, Illinois, United States Michaels Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Michaels. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective front-end operations and customer service.Key ResponsibilitiesLead and manage...
-
Customer Experience Manager
1 month ago
Norridge, Illinois, United States Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, leading omnichannel processes, and maintaining store recovery standards.Key ResponsibilitiesLead the customer experience team to achieve...
-
Customer Experience Manager
2 weeks ago
Norridge, Illinois, United States Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our front-end operations team, you will be responsible for delivering a customer-centric shopping experience by managing and executing effective front-end operations and expectations. This includes leading the omnichannel processes,...
-
Customer Experience Specialist
1 month ago
Norridge, Illinois, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of store compliance.Key ResponsibilitiesCustomer Experience: Greet every customer with a smile and use the F.A.S.T....
-
Retail Customer Service Associate
1 month ago
Norridge, Illinois, United States FedEx Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring that our customers receive the highest level...
-
Customer Service Representative
7 days ago
Norridge, Illinois, United States Walgreens Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store...
-
Customer Service Representative
4 weeks ago
Norridge, Illinois, United States Walgreens Full timeJob Title: Customer Service AssociateAt Walgreens, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide courteous, friendly, and efficient service to customersRegister sales on assigned cash register...
-
Customer Service Representative
6 days ago
Norridge, Illinois, United States Walgreens Full timeJob Description:Deliver a distinctive and delightful customer experience by engaging with customers and patients, providing courteous, fair, friendly, and efficient service. Key Responsibilities:• Registers sales on assigned cash register and provides customers with efficient checkout service.• Recommends items for sale to customers and suggests trade-up...
-
Assistant Manager
4 weeks ago
Norridge, Illinois, United States Verizon Full timeAbout the RoleWe're seeking a highly motivated and results-driven Assistant Manager to join our retail team at Verizon. As a key member of our sales team, you will be responsible for inspiring and leading a team of sales specialists to deliver exceptional customer experiences and drive sales targets.Key ResponsibilitiesLead and develop a high-performing...
-
Cannabis Retail Manager
2 weeks ago
Norridge, Illinois, United States 4Front Ventures Full timeDispensary Supervisor Job DescriptionAt 4Front Ventures, we're building a team of passionate and dedicated professionals to join our mission to create a responsible and people-focused cannabis company. As a Dispensary Supervisor, you'll play a critical role in ensuring the smooth operation of our retail dispensary, providing exceptional customer service, and...
-
Aquatics Operations Manager
4 weeks ago
Norridge, Illinois, United States Blue Gems Swim School Full timeJob Title: Aquatics Manager AssistantBlue Gems Swim School is seeking a highly motivated and experienced Aquatics Manager Assistant to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our swim school.Responsibilities:Manage the daily operations of the swim school, including...
-
Dispensary Operations Manager
2 weeks ago
Norridge, Illinois, United States 4Front Full timeJob Title: Dispensary Supervisor4Front Ventures is a leading national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona. We are seeking a highly motivated and experienced Dispensary Supervisor to join our team in Massachusetts, Illinois, or Washington.Job Summary:The Dispensary Supervisor will be responsible for ensuring the smooth...
-
Store Operations Manager
2 weeks ago
Norridge, Illinois, United States Windsor Fashions Full timeJob SummaryAs a Co-Manager at Windsor Fashions, you will be responsible for managing all store operations, loss prevention, and making decisions that directly impact store performance and profitability. You will be accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. You will also be...
-
Store Operations Manager
2 weeks ago
Norridge, Illinois, United States Windsor Fashions Full timeJob SummaryAs a Store Operations Manager at Windsor Fashions, you will be responsible for managing all store operations, loss prevention, and making decisions that directly affect store performance and profitability. You will be accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses....
-
Aquatics Program Manager
2 months ago
Norridge, Illinois, United States Blue Gems Swim School Full timeBlue Gems Swim School is seeking a passionate and experienced Aquatics Program Manager to lead our team of dedicated instructors and ensure the smooth operation of our premier swim school. As the Aquatics Program Manager, you will play a vital role in shaping the success of our students by fostering a positive learning environment and delivering exceptional...
-
Aquatics Operations Manager
2 months ago
Norridge, Illinois, United States Blue Gems Swim School Full timeAbout the RoleWe are seeking a highly motivated and experienced Aquatics Manager Assistant to join our team at Blue Gems Swim School. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our swim school.Key ResponsibilitiesManage Daily Operations: Oversee the daily operations of the swim school,...
-
Property Management Coordinator
2 weeks ago
Norridge, Illinois, United States Integris Ventures Full timeJob OverviewWe are seeking a highly organized and detail-oriented Property Management Assistant to join our team at Integris Ventures. As a key member of our property management team, you will provide operational assistance and support to our property managers, facility managers, and engineers.Key ResponsibilitiesProvide administrative support to property...
-
Property Management Coordinator
2 weeks ago
Norridge, Illinois, United States Integris Ventures Full timeJob SummaryWe are seeking a highly organized and detail-oriented Property Management Assistant to join our team at Integris Ventures. As a Property Management Assistant, you will provide operational support to our property management team, maintain positive relationships with tenants and vendors, and ensure the smooth day-to-day operations of our...
-
Property Management Coordinator
2 weeks ago
Norridge, Illinois, United States Integris Ventures Full timeJob SummaryIntegris Ventures is seeking a highly organized and detail-oriented Property Management Assistant to provide operational support to our property management team. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide...
-
Industrial Maintenance Manager
2 weeks ago
Norridge, Illinois, United States Mauser Packaging Solutions Full timeJob SummaryMauser Packaging Solutions is seeking a skilled Industrial Maintenance Manager to oversee the maintenance of our equipment and facilities. The successful candidate will be responsible for planning, assigning, and coordinating maintenance work orders, as well as identifying and resolving maintenance issues related to safety, quality, and...