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Customer Service Ambassador

2 months ago

Medford, Massachusetts, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Service Desk team as a Customer Service Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Engage with customers in a friendly and professional manner, making eye contact and smiling
  • Proactively offer assistance and services to customers, thanking them for shopping at Wegmans
  • Partner with departments to resolve customer issues and answer questions
  • Properly bag items to ensure products arrive at their destination in the condition they left the store
What We Offer

At Wegmans, we believe in putting our people first and offering competitive pay and a variety of benefits and perks. Some of the benefits we offer include:

  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working Sundays or on recognized holidays
  • Health care benefits that provide a high level of coverage at a low cost to you
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life, and financial wellness
  • Exclusive discounts on electronics, entertainment, gym memberships, travel, and more
About Us

Wegmans is a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. We are proud to have been recognized as one of the 100 Best Companies to Work For by FORTUNE magazine for 25 years in a row.