Business Systems Analyst

3 weeks ago


NC United States Compass Group, North America Full time

Job Summary

The Business Analyst will play a key role in the multi-year implementation of an ERP system upgrade across the Compass Group organization. This position is responsible for working within the Compass Sectors to gather and document business requirements for developing and implementing the ERP upgrade. The Business Analyst will work in a hybrid environment and be based in Charlotte, NC.

Key Responsibilities:

  • Work directly with business team members, third-party technology vendors, developers, and user community to identify business needs to manage, coordinate, and drive business requirements gathering.
  • Learn a complex business and facilitate projects and decisions across disparate user groups.
  • Work with Compass Sector teams to thoroughly assess and analyze business functions and processes to define, document, and articulate the current business processes.
  • Work on backlog grooming and collaborate with other analysts, developers, and the Product Owner to ensure the backlog is populated with the granular stories needed for development.
  • Create and maintain Business Process Design documentation.
  • Analyze and design the To-Be business processes in partnership with function resources.
  • Ensure solutions meet business needs and requirements.
  • Utilize the understanding of both business processes and technology to work with Compass Technology and external consultants to implement the requirements in the application.
  • Establish meeting cadences, structure, and timelines.
  • Support product managers/owners with the decision-making process.
  • Monitor deliverables and ensure timely completion as part of the overall project.
  • Post-implementation management of feedback and requirements.
  • Write and execute test scripts and coordinate with other analysts for system integration testing.
  • Evaluate system deliverables to ensure they are defect-free and meet the department's quality standards.

Requirements:

  • Bachelor's degree preferred.
  • 4+ years of Business Analysis experience preferred, ideally in a software development or product enhancement space.
  • Experience with SAP, specifically FI, SD, MM, IM, EWM, AM, AP, AR, CO or PCA modules; S/4 HANA experience a plus.
  • 1+ years of project experience using the Agile Methodology is desired.
  • Strong communication skills and ability to work with cross-functional teams.
  • Highly developed sense of ownership, responsibility, and commitment to quality.
  • Excellent analytical and problem-solving skills.
  • Thorough and highly organized.
  • Ability to develop strong working relationships, influence stakeholders, and partner with others to determine acceptable solutions.
  • Ability to prioritize and manage multiple deliverables in a tight deadline-driven environment and adjust to changing priorities.
  • Proficient in Microsoft Office Programs.
  • Willing to travel if needed to engage with Compass Sectors (less than 5%).


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