Senior Business Systems Analyst

2 weeks ago


Charlotte NC United States Charles Schwab Full time
Your opportunity


At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the Retirement industry together.

 

Schwab Retirement Technologies (SRT) develops and maintains a broad set of retirement applications utilized by the Third-Party Administrator (TPA) retirement services industry.  Our team is seeking a Sr. Business Systems Analyst with a passion for the retirement industry and a strong history utilizing the SRT suite of applications to administer and provide operational support for retirement plans.  Our mission is to build, maintain, and modernize our robust set of solutions.

 

We are looking for an experienced Business Systems Analyst to gather requirements from end users, groom user stories and identify relevant use cases, translate complex business context into conceptual technical solutions, and will develop an understanding of how various internal and external systems interact to contribute to the end goal. You will also assist coordinating user acceptance testing to ensure that the solutions are meeting the needs of our business partners. You will develop detailed testing plans that can be executed by other team members.  You will be required to perform Quality Assurance (QA) testing supporting multiple teams through all phases of development.

                                                                                  

In this role you will:

  • Understand complex user requests and be to clarify and communicate the objectives in a clear and concise manner to a variety of audiences.
  • Facilitate effective business requirements capturing including functional and non-functional documentation, use cases, activity & process flow, required data and information flows.
  • Facilitate sprint planning, reviews, and retrospectives by collaborating with the teams and Product Owners to ensure effective planning and outcomes.
  • Build key relationships with stakeholders and communicating with partners.
  • Contribute to projects with complexity and scope.
  • Understanding the needs of various upstream and downstream teams to ensure that the flow of data through the connected systems is not impacted.
  • Adapting to changing priorities and managing multiple tasks.
  • Participating in troubleshooting, analyzing, and resolving issues with Production Support by providing details on key functions questions regarding application behavior.
What you have

Required Qualifications:

  • A Bachelor’s degree in Business, Finance, Computer Science, Information Systems, or related fields
  • 10+ years of experience administering retirement plans on the SchwabRT Recordkeeping platform or equivalent systems.
  • 5+ years’ experience in a leadership role helping coworkers troubleshoot and resolve system and data set-up issues on a Retirement Technology platform.

Preferred Qualifications:

  • ASPPA Qualified 401(k) Administrator (QKA) certification
  • Experience in systems development life cycle including the ability to define and document specifications, work with developers to design/analyze alternative technical solutions, test completed code and complete a smooth implementation with the business partners.
  • Manual QA experience working on Retirement or Financial services applications.


In addition to the salary range, this role is also eligible for bonus or incentive opportunities.


What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance


  • Buena Park, CA, United States Royal Business Bank Full time

    JOB SUMMARYThe primary focus of Business Systems Analysis job function is to perform thorough analysis of business processes and technology, and customer and end-user needs to define functional and non-functional requirements for technology solutions. The Business Systems Analyst has the primary responsibility to elicit, analyze, validate, specify, verify,...


  • Boston, MA, United States Eliassen Group Full time

    Senior Business Systems AnalystAre you energized by innovation? Do you want to combine the fast pace of a start up with the financial backing of one of the most successful companies in the industry? Then be part of an exciting new incubator within our Fortune 50 client's team that is geared at rapidly moving ideas from concepts to scale to help bring these...


  • Minneapolis, MN, United States Brooksource Full time

    Senior Business Systems Analyst Job Description:CHS is seeking a Senior Business Systems Analyst / IT Business Partner Administrator to join our IT Department and support our IT Business Partner (BRM) Team.If you excel in communication, are detail-oriented, and can thrive both in team settings and independently, this role is for you.Key...


  • Charlotte, United States Global Channel Management Full time

    Lead Business Systems Analyst needs 7 years' experience Lead Business Systems Analyst requires: • Experience in Legal, Risk and Compliance Systems is preferred. • Lead business systems analyst • Locations: Iselin, NJ, Charlotte, NC Lead Business Systems Analyst duties: • Provides senior level consulting services to business groups on process...


  • Charlotte, North Carolina, United States Toppan Merrill Full time

    About the RoleThe Senior Business Systems Analyst will work closely with Business Management, Subject Matter Experts, Product Owners, Project Managers, Technical Leads, and Developers to provide Business Needs Analysis, Requirements Elicitation, Requirements Elaboration, and Use Case/Story Development.Key Responsibilities:Provide consulting on practices and...


  • Washington, DC, United States Amtec Inc. Full time

    Job Overview:The Senior Business Systems Analyst plays a pivotal role in meeting organizational needs by leading business systems analysis, design, implementation, and optimization. This key liaison position between the business stakeholders and technical teams ensures the successful delivery of system solutions that enhance business performance. The Senior...


  • Charlotte, North Carolina, United States Apex Systems Full time

    Job SummaryWe are seeking a highly skilled Senior Business Analyst to lead our AI Governance team. The ideal candidate will have experience with ServiceNow and Agile delivery methodologies.Key Responsibilities:Quantify value metrics for Gen AI use cases and develop processes for trackingOperationalize Governance processes for ServiceNow AICreate action plans...


  • , NC, United States Compass Group, North America Full time

    Job SummaryThe Business Analyst will play a key role in the multi-year implementation of an ERP system upgrade across the Compass Group organization. This position is responsible for working within the Compass Sectors to gather and document business requirements for developing and implementing the ERP upgrade. The Business Analyst will work in a hybrid...


  • Charlotte, North Carolina, United States Apex Systems Full time

    ServiceNow Business Analyst - GenAIApex Systems is seeking a highly skilled ServiceNow Business Analyst to join our team. As a Business Analyst in this role, you will be responsible for managing sprint calls, working on an Agile Delivery Team, and utilizing your expertise in the ServiceNow platform to drive business growth.Key Responsibilities:- Manage...


  • Minneapolis, MN, United States ITR Group Full time

    Opportunity available for a Senior Business Systems Analyst. In this exciting role you will be responsible for the translation of business needs into effective technical solutions by determining the requirements of medium to large projects, and communicating clearly to all stakeholders, and partners.Responsibilities:Consult with business stakeholders to...


  • San Antonio, TX, United States Apex Systems Full time

    Title: Sr. Systems AnalystLocation: Office based in San Antonio, Texas but 100% remote is ok if you have FLOWCAL experience Contract Type: 6 month contract with potential to extend Schedule: M-F 8:30am-5:30pm CSTStart: Upon completion of onboarding (2 weeks) Interview Process: 2 interview rounds - virtual Title: Senior Systems AnalystLocation: Remote with...


  • San Francisco, CA, United States K2 Partnering Solutions Full time

    Role: Senior Business Systems AnalystDuration: Long Term contractLocation: San Francisco - OnsiteTax Status: W2Role Description:We are looking for an experienced Sr. Business Systems Analyst with a focus on Payer Access Pull-Through to join our team. This role involves analyzing and optimizing payer access tools and strategies and collaborating across teams...


  • Charlotte, North Carolina, United States Belcan Full time

    Job Summary:A Technical Business Analyst position is available at Belcan in Charlotte, NC. The ideal candidate will possess exceptional communication skills and have the ability to work closely with application owners to implement role-based security access to various applications.Key Responsibilities:Collaborate with application owners to understand and...


  • Austin, TX, United States Systems Integration Solutions Full time

    Business Systems Analyst (UKG Workforce Central)W2 Candidates Only!!No C2C!!Local Candidates Only!!Our direct client organization operates in several shared service centers around the world. They are seeking an experienced Business Systems Analyst, to support Company's global H2R Workforce Management Program. This roles responsibilities would also include...


  • Waltham, MA, United States firstPRO, Inc Full time

    firstPRO is now accepting resumes for a Senior BSA role in Waltham, MA. This is a 6+month contract and onsite 3 days per week.As a member of the Advisor Technology Solutions group, the Senior Business Systems Analyst will help to drive the success of our core product offering and focused on building out business capabilities. You will engage directly with...


  • Pittsburgh, PA, United States ConsultUSA Full time

    Description:Our client has an immediate need for a Senior Business System Analyst, who will be responsible for working with other business analysts and product managers documenting functional requirements, and building process flows on a weekly basisRequirements:Bachelor’s degree in Computer Science, Computer Engineering, or other related field is a plus5+...


  • Charlotte, North Carolina, United States Group Nine LLC Full time

    Job Summary:We are seeking a highly skilled Technical Business Analyst to join our team at Group Nine LLC. The ideal candidate will have expertise in IVR systems, conversational AI, and telecom platforms, with a strong background in business analysis and system integration.Key Responsibilities:* Collaborate with stakeholders to gather, document, and analyze...


  • Charlotte, North Carolina, United States Ampcus Full time

    Job Title:Business Systems AnalystRole Overview:Ampcus seeks a skilled Business Systems Analyst to analyze and design organizational processes and systems. The ideal candidate will have a deep understanding of business models and technology integration, with experience in gathering and synthesizing information to define future state solutions.Key...


  • Danielson, CT, United States JVT Advisors Full time

    Full-time, on-site role. Excellent compensation, benefits and pension program. Prior manufacturing environment experience preferred. Prior ERP preferred. Prior project management preferred. The Business Systems Analyst works cross functionally with Subject Matter Experts the company’s global organization to envision, design and action the development of...


  • Charlotte, North Carolina, United States Ampcus Full time

    Job Title:Business AnalystRole Overview:Ampcus is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for analyzing an organization and designing its processes and systems. You will assess the business model and its integration with technology, gather and synthesize information, and define the future state...