Associate Settlement Analyst
2 days ago
We are seeking a highly skilled and detail-oriented Settlements Specialist to join our team at Lamb Weston. As a key member of our finance department, you will be responsible for resolving trade and non-trade disputes, analyzing deductions, and coordinating with internal and external stakeholders.
Key Responsibilities- Dispute Resolution
- Validate daily non-trade disputes and deductions from ERP reports
- Review and validate coding of disputes and deductions created by cash application team
- Coordinate with internal and external stakeholders for missing information required to validate deductions
- Deductions Analysis
- Analyze and identify root causes of deductions and work with cross-functional teams to reduce/eliminate recurring deductions
- Submit validated deductions for approvals as per approval hierarchy
- Customer Relationships
- Dispute invalid deductions with external customers to receive repayment
- Maintain strong customer relationships to ensure timely resolution
- Analytics and Reporting
- Conduct and lead detailed dispute and deduction trend analytics based on dispute and deduction patterns
- Work with Sales, Logistics, Freight, and other departments for proactive resolution and approach to fix processes to prevent deductions in future
- Other Duties
- Perform other duties as assigned to support the business
- Education
- Bachelor's degree in finance, accounting, or a related field preferred
- Experience
- 1-3 years accounts receivable, credit, collections, and/or trade or non-trade deduction resolution experience required
- Skills
- Research, strong problem-solving, mathematical, and analytical skills
- Excellent written and verbal communication skills
- Ability to maintain confidentiality
- Proficiency with MS Office required
- Ability to quickly learn and utilize multiple systems and draw appropriate conclusions
- Ability to multi-task
- Ability to work independently and as a team player, be organized, and plan ahead
- Language Skills
- Effectively communicate in English verbally and in writing. Spanish knowledge is an added advantage.
- This role will be performed in an office/remote environment.
- Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive.
- Some of the most attractive elements of our benefit programs include:
- Health Insurance Benefits - Medical, Dental, Vision
- Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
- Well-being programs including companywide events and a wellness incentive program
- Paid Time Off
- Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
- Family-Friendly Employee events
- Employee Assistance Program services – mental health and other concierge type services
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