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Client Relations Specialist

2 months ago

WinstonSalem, North Carolina, United States Eric Everly - State Farm Agent Full time
Job Overview

POSITION SUMMARY:
Eric Everly - State Farm Agent is in search of a detail-oriented and proactive professional to manage administrative tasks and assist insurance agents in maintaining and acquiring clients. As an Account Manager within our agency, your meticulous nature, commitment to client satisfaction, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven individual who excels in a high-energy setting will create opportunities for career advancement and increased earnings.


KEY RESPONSIBILITIES:

  • Develop and nurture customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based assessment approach to inform clients about available insurance solutions.
  • Utilize outstanding communication skills to effectively address customer needs while fostering business growth.

REQUIRED QUALIFICATIONS:

  • Strong dedication to customer service excellence.
  • Preferred experience in sales (whether in outside sales, inside sales, retail, or telemarketing).
  • Ability to secure Property and Casualty License.
  • Ability to obtain a Life/Health License.
  • Capability to meet mutually established marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.

EMPLOYEE BENEFITS:

  • Compensation structure includes salary plus commission/bonus.
  • Paid time off for vacations and personal/sick days.
  • Comprehensive health benefits.
  • Profit-sharing opportunities.
  • Potential for professional growth and advancement within the agency.