Client Relations Specialist
2 months ago
POSITION SUMMARY:
Eric Everly - State Farm Agent is in search of a detail-oriented and proactive professional to manage administrative tasks and assist insurance agents in building and maintaining client relationships. As an Account Manager, your meticulous nature, commitment to customer satisfaction, and sales acumen will prepare you for this dynamic role. Your contributions as a driven individual who excels in a fast-paced setting will open doors for career advancement and increased earnings.
KEY RESPONSIBILITIES:
- Develop and nurture customer relationships, ensuring follow-ups are conducted as necessary.
- Deliver timely, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Implement a customer-centric, needs-based review process to inform clients about available insurance solutions.
- Utilize exceptional communication skills to effectively address customer needs while fostering business growth.
REQUIRED QUALIFICATIONS:
- Strong dedication to customer service excellence.
- Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing).
- Ability to obtain Property and Casualty License.
- Ability to secure a Life/Health License.
- Capability to meet mutually established marketing objectives.
- Interest in promoting products and services tailored to customer requirements.
EMPLOYEE BENEFITS:
- Competitive salary with commission and bonus opportunities.
- Paid time off, including vacation and personal/sick days.
- Comprehensive health benefits.
- Profit-sharing options.
- Opportunities for professional growth and advancement within the agency.
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