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Veterinary Client Service Representative

2 months ago


Doral, Florida, United States Innovetive Petcare Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Client Service Representative to join our team at Doral Centre Animal Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Responsibilities
  • Provide friendly and quality customer care to patients and clients
  • Process invoices and payments in a timely and accurate manner
  • Answer phones, schedule appointments, and obtain necessary medical history
  • Determine patient immunization and test status
  • Communicate with doctors and technical staff on patient arrival and necessary treatments
  • Fulfill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
  • Accurately input data into computer software
Preferred Qualifications
  • High school diploma or equivalent
  • Weekend availability as needed
  • Ability to lift 30-50 pounds
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and career development opportunities
About Doral Centre Animal Hospital

Doral Centre Animal Hospital is a hybrid GP/ER practice that has proudly served the Doral, FL community since 1997. We provide comprehensive medical, surgical, and dental services, as well as in-depth diagnostic testing and treatments. Our state-of-the-art technology and exceptional veterinarian care make us a leader in the industry.

We value our team members and provide them with the tools and training necessary to excel in their roles. We are committed to recruiting and retaining a diverse and inclusive workforce and are an Equal Opportunity Employer.